Mobile / Sports
These terms set out what applies when you access tmt login from an eligible region in the Philippines. Availability depends on local law, and your use of this site means you have read and accepted the conditions described on this page.
Access to tmt login is conditional on where local law permits it. We do not represent that this site is available in every jurisdiction, and nothing on these pages should be read as a claim of licensure in any region we have not confirmed. If you are in an area where online wagering is restricted, you are responsible for knowing that before you proceed. Transactions processed through GCash and GrabPay are subject to the terms of those payment providers as well as ours. When a deposit or withdrawal is initiated, the record appears in your account transaction history and in the e-wallet history of whichever service you used. Discrepancies between those two records should be raised with our support team before contacting the payment provider, as we can pull the transaction reference on our end first. We update these terms when regulatory or operational changes require it. The version shown on this page at any given moment is the one in effect. We do not send individual notices for minor clarifications, so checking this page when your account behaviour changes is your responsibility. For material changes that affect your rights, we will post a clear notice on the login screen.
Not every part of your experience is governed by the same set of rules. This section draws a clear line between what our legal terms cover directly and what sits outside them.
Login, session management and account suspension decisions fall fully under this policy. If your account is restricted or closed, the process for querying that decision is described here and in the support section below.
Deposits and withdrawals made through GCash or GrabPay are within scope for dispute resolution. The payment provider's own terms run alongside ours; in a conflict, contact us first so we can check our transaction log before escalating.
Game content supplied by studios in our lobby — including titles from Pragmatic Play, JDB and Microgaming — is governed by those studios' own content licences. We surface it; we do not alter the underlying rules of each game.
Links or integrations that take you away from tmt login are outside our legal scope once you leave. We are not liable for the content, terms or data practices of any external site or app you reach from a link on ours.
You have concrete options available to you. Reviewing your transaction history is straightforward — log in, open the account dashboard and locate the history tab. Every deposit and withdrawal made through GCash or GrabPay appears there with a timestamp and a reference number you can quote when contacting support. Correcting account details such as your registered mobile number or linked e-wallet is done inside account settings. Some fields require identity verification before the change is saved; the fields themselves show what documents or steps are needed. Do not attempt to edit payment-linked fields from a public device. If you have a question about how we handle a specific piece of data or a specific transaction, our support team is the right first contact. Requests to review or correct account-level records are handled through the same channel. Bring the transaction reference or the date of the event so the team can locate the record without delay.
Open your account dashboard after login and select the transaction history tab. GCash and GrabPay transactions both appear there with reference numbers.
Go to account settings and follow the fields shown for the detail you want to change. Verification steps are displayed inline for fields linked to payment methods.
Contact support with the transaction reference or account event date. We pull the record on our side before advising next steps, which keeps resolution faster.
If something on this page is unclear as it applies to your situation, send a written query to our legal contact address. We respond to policy clarification requests in writing.
For any question tied to these legal terms — account rights, data handling, transaction disputes or policy clarification — use the channels below. Where your query is about a GCash or GrabPay transaction, have your reference number ready before you reach out.
Start a live chat from the account dashboard for account-level and transaction queries. Quote your reference number at the start of the conversation so the agent can pull the record immediately.
Send written policy and legal queries to our support email address listed in the contact section of your account. Written queries receive a written response, which you can keep for your records.
The help centre inside your account covers the most common policy questions around transaction history, account corrections and access eligibility. Check there first — many queries are answered without needing to contact the team.
Data handling, cookie use, account security and retention periods are all part of what these legal terms govern. Here is a plain-language breakdown of each area and who to contact when something needs to change.
We collect only the account and transaction data needed to operate your session and process payments through GCash and GrabPay. We do not sell account data to third parties. The types of data we hold are listed in the full privacy section of your account.
We use session cookies to keep you logged in across pages and functional cookies to remember your account preferences. You can adjust cookie settings through your browser. Disabling functional cookies may affect how your account session behaves.
Account and transaction records are retained for a period required by applicable rules. When your account is closed, certain records are kept for the minimum required period before deletion. The current retention schedule is shown in your account privacy settings.
To request a change to security settings — including linked payment methods such as GCash or GrabPay — go to account settings and follow the verification steps shown. For anything you cannot resolve there, contact support in writing so there is a documented trail.
These are the questions we get most often about how our legal terms apply to accounts and transactions in the Philippines.
Availability depends on local law and eligible regions. We do not claim a specific licence on this page. Check whether online wagering is permitted in your area before you open an account. Access is your responsibility under local law.
All deposits and withdrawals processed through GCash and GrabPay on tmt login fall under these terms. Third-party payment providers have their own terms that run alongside ours. Contact us first if you have a transaction dispute, so we can check our records.
Log in and open the account dashboard. The transaction history tab shows every GCash and GrabPay movement with a timestamp and reference number. Bring that reference number when you contact support or your payment provider about a dispute.
Yes. Send a written request to our support email with your account details. We will confirm what data we hold and provide it in a readable format within the period our policy allows. The email address is listed in the contact section of your account.
Go to account settings. Fields for personal details and linked payment methods show the steps needed to correct them. Some fields require identity verification before the change is saved. If a field is locked, contact support with a written request explaining what needs to change.
We update terms when regulatory or operational changes require it. Minor clarifications are made without individual notice — the current version is always on this page. For changes that affect your account rights, we post a clear notice on the login screen before the change takes effect.